At Lottofy, we want to ensure every account is secure and fully compliant with legal requirements. Part of this involves occasionally verifying the identity of our players to make sure account information is accurate and everyone can enjoy a safe and fair experience.
Why Verification is Important
Verifying your identity allows us to:
Confirm your age and comply with legal regulations.
Protect your account from unauthorized access.
Ensure that all prizes and transactions are correctly assigned.
What You Need to Provide
When prompted after logging in, you may be asked to submit a government-issued ID. Accepted documents include:
Passport
Driver’s license
National or state ID
Any other official government-issued ID
Tip: Make sure your document is valid and clearly legible. Blurry or expired documents may delay the verification process.
How the Verification Process Works
Submit Your ID
Upload your document securely through your Lottofy account when requested.Our Team Reviews Your Submission
Our team carefully reviews your document. This process typically takes a few business days, but we work to complete it as quickly as possible.-
You’ll Receive a Notification
Once your account is verified, we’ll notify you.If additional information is needed, we’ll contact you directly to guide you through the next steps.
Need Help?
If you have any questions or encounter any issues during the verification process, don’t hesitate to contact us at support@lottofy.com. Our team is always happy to assist and ensure the process is smooth and stress-free.
Extra Tips to Make It Smooth
Submit clear, readable documents.
Ensure the information matches exactly with your account details.
Check your email regularly in case we need additional information.
With these steps, your account will be fully verified, secure, and ready to enjoy all the fun Lottofy has to offer!