Having trouble making a payment on Lottofy?
If your payment isn’t going through, it doesn’t necessarily mean there’s an issue with your card or your available balance. In many cases, banks or payment providers apply internal restrictions to transactions related to gaming or lottery products, which may cause the payment to be blocked automatically as a precaution.
Why might a payment fail?
There are several common reasons:
Bank or card issuer policies that limit or block lottery-related purchases.
Security measures, especially if it’s your first time making a payment on a platform like Lottofy.
International transaction rules, if your bank requires prior authorization.
Anti-fraud filters that may reject a transaction they consider unusual.
What can you do?
If your payment is declined, we recommend:
Trying a different payment method. This often resolves the issue right away.
Contacting your bank or payment provider. They can explain the reason for the decline and help authorize future transactions.
Ensuring your payment information is correct and up to date in your Lottofy account.
Need assistance?
If you continue to experience issues after trying these steps, our support team is here to help. Feel free to reach out at support@lottofy.com
, and we’ll look into your case as soon as possible.