At Lottofy, we offer different payment methods so you can top up your account quickly, safely, and conveniently.
Common Issues and Solutions:
Payment declined:
Verify that your payment details are correct.
Ensure your bank or provider hasn’t blocked the transaction.
Try another payment method if the problem persists.
Balance not updated:
Confirm the transaction was completed successfully.
Wait a few minutes, some methods may take time to process.
Contact support if your balance still hasn’t updated.
Payment method unavailable:
Check if the chosen method is supported in your country.
Consider using another available method in your region.
Deposit error:
Ensure the amount entered is within the allowed limits.
Check that your account is verified (KYC) if required.
Useful Links:
Available Payment Methods
How to Deposit Funds
Refund Policy